Frequently Asked Questions
Your guide to shopping with Vital Health Global
What is your standard shipping timeframe?
We offer global shipping with standard delivery times ranging from 5 to 10 business days, depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.
How do I process a return or exchange?
We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and in their original packaging with tags attached. Simply contact our support team to initiate the process.
What payment methods do you accept?
Vital Health Global accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' button. We recommend taking your measurements and comparing them to our chart, as our high-performance fabrics are designed for a tailored fit.
Are your garments sustainably produced?
Yes, we prioritize ethical manufacturing and sustainable materials. Our fashion lines utilize organic cotton and recycled fibers to ensure high quality with a lower environmental impact.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our live chat or customer service email.